Fair Go Casino FAQ — Common Questions from Australian Players
Answers to the most frequently asked questions about Fair Go Casino — bonuses, withdrawals, games, account setup, payment methods, and more.
General Questions
Yes. Fair Go Casino is a legitimate, licensed online casino operated by Deckmedia N.V. under a Curaçao eGaming licence. It has been operating since 2017 and has a consistent record of paying Australian players. The casino uses certified RTG software with independently audited RNG technology.
We cover this topic in detail on our dedicated Is Fair Go Casino Legit? page, including licence verification steps and our own testing findings.
Fair Go Casino accepts Australian players and operates under Curaçao jurisdiction. While Australia's Interactive Gambling Act 2001 restricts Australian operators from offering online casino services to Australians, it does not criminalise players for accessing offshore casinos. Many Australians play at offshore-licensed casinos like Fair Go. Play responsibly and within your means.
No. Fair Go Casino does not have a dedicated iOS or Android app. The casino is fully browser-based — open fairgocasino.com in Safari (iPhone/iPad) or Chrome (Android) and you have full access to all 500+ games. No download, no installation required. The mobile browser experience is smooth and well-optimised.
Fair Go Casino supports Australian Dollars (AUD) as a primary currency. You can deposit, play, and withdraw in AUD. The casino also supports USD and several cryptocurrencies (Bitcoin, Ethereum, Litecoin) where balances are maintained in the crypto denomination.
Bonuses and Promotions
Fair Go Casino's current welcome offer is a 200% match bonus up to A$1,000 plus 100 Free Spins on your first deposit. The minimum qualifying deposit is A$10. The bonus is automatically credited when you make your first deposit — no bonus code required.
Wagering requirements apply before you can withdraw bonus winnings. Always verify the current offer and T&Cs directly at Fair Go Casino, as bonus terms change. See our full Fair Go Casino bonuses guide for details.
Fair Go Casino's welcome bonus is usually auto-credited on first deposit — no bonus code required. However, the casino does occasionally issue promotional codes via email, the promotions page, and affiliate sites for specific offers such as free chip bonuses or reload offers. See our Fair Go Casino bonus code guide for current codes.
Fair Go Casino periodically offers no deposit bonus codes — typically as free chip amounts (e.g. A$30–A$100 free) sent to verified accounts via email. These are not always publicly advertised. To access no deposit offers: (1) create a verified account, (2) opt in to promotional emails, and (3) contact live chat to ask about current no deposit offers for new players.
Wagering requirements for Fair Go Casino bonuses typically range from 30x to 60x the bonus amount depending on the specific offer. Free spin winnings are usually subject to a separate wagering requirement. Always read the terms for each individual bonus offer — requirements vary significantly between the welcome bonus, reload offers, and free chip bonuses.
Payments and Withdrawals
Withdrawal times depend on your payment method:
- Bitcoin, Ethereum, Litecoin: 1–24 hours after approval
- Visa / Mastercard: 3–5 business days
- Neosurf / Flexepin vouchers: 3–5 business days
All withdrawals require completed KYC (identity verification) before processing. Crypto withdrawals are strongly recommended for the fastest payouts. See our full withdrawal times guide for step-by-step details.
Fair Go Casino's minimum withdrawal is typically A$100 for most payment methods. Cryptocurrency minimums may differ — check the cashier section of your account for current thresholds as these can change.
Fair Go Casino supports the following payment methods for Australian players: Visa, Mastercard, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Neosurf, and Flexepin. Neosurf and Flexepin are particularly popular with Australian players as they offer instant deposits without sharing card details. See our payment methods guide for full details on fees and processing times.
Fair Go Casino does not charge withdrawal fees on its side. However, your bank, card issuer or crypto network may apply their own transaction fees. Cryptocurrency network fees (gas fees) are typically small but variable depending on network congestion at the time of withdrawal.
Account and Verification
KYC (Know Your Customer) verification requires submitting: (1) a government-issued photo ID (passport or driver's licence), (2) proof of address (utility bill or bank statement dated within 3 months), and optionally (3) proof of payment method (card photo or crypto wallet screenshot). Documents can be uploaded through your account dashboard or emailed to Fair Go Casino support. Verification typically completes within 24–48 hours.
Visit fairgocasino.com and click the Login button at the top right. Enter your registered email address and password. If you've forgotten your password, use the Forgot Password link on the login page to receive a reset email. See our Fair Go Casino login guide for troubleshooting common login issues.
Fair Go Casino offers 24/7 live chat accessible directly on their website — this is the fastest support channel with typical response times under 2 minutes. Email support is also available for non-urgent queries. There is no phone support. From our testing, the live chat team is knowledgeable and responsive at all hours.