Responsible Gambling at Fair Go Casino
Gambling is entertainment — and at Fair Go Casino, keeping it that way is a shared responsibility. This guide covers the responsible gambling tools available inside your Fair Go account, the warning signs of problem gambling, Australian helplines available 24/7, and practical steps any player can take to stay in control. If you need help right now, call Gambling Help: 1800 858 858 — free, confidential, around the clock.
Warning Signs of Problem Gambling
Problem gambling rarely appears overnight. It usually builds gradually through small changes in behaviour and attitude. Recognising the early signs is the most effective way to stop the cycle before it becomes serious. If any of the following apply to you — or someone you care about — consider reaching out to a counsellor or activating a cooling-off period today.
Behavioural Warning Signs
- Gambling with money you cannot afford to lose
- Borrowing money or selling possessions to fund play
- Chasing losses with larger or more frequent bets
- Lying to family or friends about how much you gamble
- Gambling to escape stress, anxiety, loneliness or depression
- Neglecting work, study, family or social commitments
- Spending more time gambling than you originally planned
- Making repeated failed attempts to cut back or stop
Emotional Warning Signs
- Feeling restless or irritable when trying to stop
- Persistent thoughts about gambling when not playing
- Feeling guilt, shame or regret after a session
- Mood swings closely tied to gambling wins and losses
- Using gambling as a way to feel in control or powerful
- Minimising or downplaying how much you actually gamble
- Feeling unable to enjoy leisure time without gambling
- Increasing bet sizes to maintain the same level of excitement
If you identify with two or more of the signs above, please contact Gambling Help: 1800 858 858 or visit Gambling Help Online for free, confidential support.
Self-Exclusion & Responsible Gambling Tools at Fair Go
Fair Go Casino provides a range of player-protection tools accessible from within your account dashboard under My Account → Responsible Gambling. Limit reductions and self-exclusions take effect immediately; limit increases are subject to a 24-hour cooling-off period to prevent impulsive decisions.
| Deposit Limits | Set daily, weekly or monthly caps on how much you can deposit. Reductions apply immediately; increases require 24-hour confirmation. |
|---|---|
| Loss Limits | Cap total net losses within a defined period. Once reached, access to real-money games is blocked until the limit period resets. |
| Wager Limits | Restrict how much you can stake per day, week or month across all games. |
| Session Time Reminders | Set pop-up reminders at 30-minute, 1-hour or 2-hour intervals to keep track of time spent playing. |
| Cooling-Off Period | Temporarily lock your account for 24 hours, 7 days or 30 days. The lock cannot be reversed early once activated. |
| Self-Exclusion | Request a longer-term or permanent account closure — 6 months, 1 year, 2 years or permanent. Contact Fair Go support to initiate. |
| Reality Check | Displays a running total of time in session and net result so you can make informed decisions mid-session. |
To activate any of these tools, log into your Fair Go account and navigate to Account Settings → Responsible Gambling. The live chat support team is available 24/7 and can assist you in setting or escalating any limit immediately.
National Self-Exclusion: BetStop
Beyond Fair Go's internal tools, Australian players can use BetStop — the government-backed National Self-Exclusion Register. A single BetStop registration blocks you from all licensed Australian online wagering services simultaneously, for a minimum of 3 months up to a lifetime ban. This is the most comprehensive self-exclusion option available to Australians and is completely free to use.
Deposit Limits & Session Controls — How to Use Them
Setting limits before you play — rather than after a bad session — is the single most effective responsible gambling habit. Here is a practical step-by-step guide:
Step 1: Set a Weekly Deposit Limit
Log into Fair Go Casino, go to My Account → Responsible Gambling → Deposit Limits and enter a weekly cap that reflects your true disposable entertainment budget — not your salary. A good starting point is no more than 1–2% of your monthly income.
Step 2: Enable Session Reminders
Activate the 30-minute reality check so the platform prompts you with a summary of time played and net result. It is easy to lose track of time; these interruptions create a natural decision point to continue or stop.
Step 3: Set a Loss Limit
Configure a daily or weekly loss limit. Once this threshold is reached, Fair Go will prevent further real-money play for the remainder of the period. This removes the temptation to "just one more deposit" in the heat of the moment.
Step 4: Use Cooling-Off Periods Proactively
If you notice yourself increasing bets or feeling agitated, activate a 7-day cooling-off period before it becomes a problem. The brief break often provides enough perspective to reassess whether continuing is a good idea.
Australian Helplines & Support Services
All of the following services are free, confidential and available to anyone in Australia — whether you are struggling yourself or concerned about a friend or family member.
| Gambling Help Online | 1800 858 858 — gamblinghelponline.org.au Free phone counselling, live chat and email support, available 24 hours a day, 7 days a week. Qualified counsellors specialising in gambling harm. |
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| Lifeline Australia | 13 11 14 — lifeline.org.au 24/7 crisis support for Australians experiencing personal crisis, including gambling-related stress and suicidal thoughts. |
| Beyond Blue | 1300 22 4636 — beyondblue.org.au Mental health support for anxiety and depression, available 24/7. Online chat available 3pm–midnight AEST. |
| BetStop — National Register | betstop.gov.au Australia's national self-exclusion register. Enrol once to be blocked from all licensed Australian online wagering services simultaneously. |
| MensLine Australia | 1300 789 978 — mensline.org.au Telephone and online support for men dealing with relationship issues, including financial and gambling-related stress. |
| GamCare (International) | gamcare.org.uk Online forums, self-help tools and free counselling for those outside Australia or seeking additional peer support. |
Self-Assessment: Is My Gambling Under Control?
Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to contact Gambling Help on 1800 858 858.
- Have you ever gambled more than you intended to?
- Have you gambled to win back money you have previously lost?
- Have you borrowed money or sold something to finance gambling?
- Have you felt restless or irritable when attempting to cut down?
- Has gambling caused problems with your partner, family or friends?
- Have you missed work or study because of gambling?
- Have you gambled as a way to escape worry, boredom or unhappiness?
- Have you felt guilty or ashamed about how much you gamble?
- Have you hidden your gambling from family or friends?
- Do you think about gambling when you are doing other things?
This tool is for self-reflection only and does not constitute a clinical assessment. For a professional evaluation, contact Gambling Help Online.
Tips for Responsible Play at Fair Go Casino
Only Gamble What You Can Afford to Lose
Treat your casino budget as entertainment expenditure — like a cinema ticket or a meal out. Once it is spent, the evening is over. Never use money earmarked for rent, utilities, food or debt repayments.
Never Chase Losses
Chasing losses is the most common and most dangerous pattern in problem gambling. When you have reached your loss limit for the session, stop. No amount of additional play guarantees a reversal; the odds do not change based on previous results.
Take Regular Breaks
A short break every 30–45 minutes improves decision-making. Use Fair Go's built-in session reminder feature so the platform prompts you automatically. Step away, get a glass of water, and decide with a clear head whether to continue.
Do Not Gamble While Intoxicated or Emotional
Alcohol, stress and strong emotions all impair judgment and can lead to larger, faster bets. If you are not in a calm and sober state, log out and return when you are. Fair Go sessions are available 24/7 — the games will still be there tomorrow.
Balance Gambling With Other Activities
Gambling should be one of many leisure activities, not the primary one. If you find yourself declining social invitations or skipping hobbies to gamble, that is a clear signal to reassess the role gambling plays in your life.
Use Account Tools Proactively
Do not wait for a problem to set limits. Configure deposit limits, loss limits and session reminders when you create your account, before your first deposit. Proactive limits are far more effective than reactive ones set after a difficult session.
Protecting Minors
Fair Go Casino is strictly for adults aged 18 and over. Fair Go verifies age and identity via KYC checks before processing any withdrawal. If a young person has access to your device and you are concerned, consider installing filtering software:
- Net Nanny — parental-control filtering for computers and mobile devices
- FamiSafe — mobile monitoring and app-level blocking
- GamBlock — dedicated software that blocks access to gambling websites and apps
- Cyber Patrol — web filtering with customisable block categories
External Resources
The following organisations provide comprehensive information, research and support for those affected by gambling harm in Australia:
- Gambling Help Online — Australia's primary online gambling support service, operated by the Alliance for Gambling Reform
- Responsible Gambling Foundation (VIC) — Victoria-based resources, research and support programs
- BetStop — Australian Government national self-exclusion register
- Office of the Australian Information Commissioner — for data and privacy-related complaints
Related guides: For general questions about your Fair Go account and casino features, see our Fair Go Casino FAQ. To learn about our editorial team and how we review casinos, visit the About FairGoGuide page. For the full casino overview, read the Fair Go Casino review.